Terms & Conditions

General Terms & Conditions of Sale

These General Terms and Conditions of Sale govern the contractual relationship between Caftanya and any customer placing an order through our website.
They are made available to customers prior to placing an order and must be accepted before any purchase is completed.

These terms are drafted in accordance with applicable legal regulations and are intended to clearly define the rights and obligations of both parties.

General Information

Company Name: Caftanya

Email Address: info@caftanya.co

Contact Number: +212 666 204 966

Overview

Welcome to Caftanya

By accessing our website and/or purchasing products from us, you engage in our services and agree to be bound by these Terms and Conditions, including any additional policies referenced herein.

These Terms apply to all users of the site, including visitors, customers, merchants, and contributors.

Acceptance of Terms

By using any part of our website or placing an order, you acknowledge that you have read, understood, and accepted these Terms and Conditions.
If you do not agree with any part of these terms, you must refrain from accessing the website or using our services.

Updates to the Terms

We reserve the right to modify, update, or replace any part of these Terms at any time.
The most current version will always be available on this page. Continued use of the website following any updates constitutes acceptance of those changes.

1. Online Store Conditions

By agreeing to these Terms, you confirm that you are of legal age in your country of residence or that you have given consent for any minor dependents to use the site under your responsibility.

You agree not to use our products or services for any unlawful or unauthorized purpose and not to violate any applicable laws. Any breach of these Terms may result in immediate termination of services.

2. General Conditions

We reserve the right to refuse service to anyone, at any time, for any reason.

Content transmitted through the website (excluding payment information) may be transferred over various networks without encryption. Payment information is always securely encrypted.

No part of the Service may be copied, sold, resold, or exploited without our prior written consent.

3. Accuracy of Information

We strive to ensure that all information on our website is accurate and up to date. However, we do not guarantee that all content is complete, current, or error-free.

Any reliance on the information provided is at your own risk. We reserve the right to modify content at any time without obligation to update previous information.

4. Changes to Services and Prices

Product prices are subject to change without prior notice.
We reserve the right to modify or discontinue any part of the Service at any time without liability.

5. Products and Availability

Certain products may be available exclusively online and in limited quantities.
All returns or exchanges are subject to our Refund Policy.

We make every effort to display product colors and images accurately; however, we cannot guarantee that your device’s display will reflect the true color of the product.

6. Billing and Account Information

We reserve the right to refuse or cancel any order.
Limits may be applied to quantities purchased per order, household, or customer.

If an order is modified or canceled, we may attempt to notify you using the contact details provided at checkout.

7. Third-Party Tools

We may provide access to third-party tools over which we have no control.
These tools are provided “as is” and “as available,” without warranties or guarantees of any kind.

8. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the content, accuracy, or practices of these external sites and encourage users to review their policies independently.

9. User Submissions and Feedback

Any comments, suggestions, ideas, or other submissions provided to CAFTANNI may be used without restriction.
We are under no obligation to maintain confidentiality, provide compensation, or respond to submissions.

10. Personal Information

The submission of personal data through our website is governed by our Privacy Policy, which is available on our website.

11. Errors and Omissions

Occasionally, errors or inaccuracies may appear on the website.
We reserve the right to correct any errors and to cancel orders if information is inaccurate, without prior notice.

12. Prohibited Uses

You may not use the website or its content for unlawful purposes, to violate regulations, infringe intellectual property rights, or engage in abusive, discriminatory, or harmful behavior.

13. Disclaimer & Limitation of Liability

Our services and products are provided “as is” and “as available.”
We do not guarantee uninterrupted or error-free service and disclaim all warranties to the fullest extent permitted by law.

14. Indemnification

You agree to indemnify and hold harmless Caftany and its affiliates from any claims arising from your breach of these Terms or violation of any law or third-party rights.

15. Severability

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.

16. Termination

These Terms remain effective unless terminated by either party.
Obligations incurred prior to termination shall survive termination.

17. Entire Agreement

These Terms, together with our policies, constitute the entire agreement between you and Caftanya regarding use of the Service.

18. Governing Law

These Terms and any related agreements shall be governed by and interpreted in accordance with applicable international laws.

19. Changes to the Terms

We reserve the right to update or modify these Terms at any time. Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

20. Customs Duties & Taxes

Customers are responsible for any customs fees, duties, or taxes imposed by the destination country.

21. Contact Information

For questions regarding these Terms and Conditions, please contact us at:

📧 info@caftanya.co