Shipping & order processing
Made for you, then shipped
Your piece is cut and sewn after you order. Preparation takes 5 working days, including quality checks and Nadya's finishing. Parcels leave the workshop on Monday, Wednesday and Friday.
| Destination | Time after dispatch | Typical total time | Cost |
|---|---|---|---|
| Morocco, every city | 1 to 2 days | 6 to 9 working days | Free |
| Europe and United Kingdom | 3 to 5 days (DHL / FedEx) | 8 to 12 working days | €29 |
| Gulf, Middle East, Australia, New Zealand, North America | 3 to 5 days (DHL / FedEx) | 8 to 12 working days | Shown in your currency before you pay |
Tracking
In Morocco we message you on WhatsApp at every step: confirmation, preparation, dispatch, delivery. Internationally you receive the DHL or FedEx tracking number by email and SMS as soon as the parcel leaves.
International duties and taxes
The price shown covers the piece and its packaging. Import VAT and any customs duties in your country are paid to the carrier on delivery; DHL contacts you before delivering.
Need it by a date?
Wedding, Eid, celebration: message us on WhatsApp before ordering and we will confirm the date can be met.
